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Google Workspace (Formerly G Suite)

Contact Now : +91-9811636306 | workspace@digisoft.in

Google Workspace Support

Digisoft provides Professional Google Workspace Support to have a more personalized experience.

Google Workspace
  • Google Workspace Support Made Easy with Digisoft

    Managing Google Workspace for your business can be a breeze, but even the smoothest workflows can encounter bumps. When technical issues arise like struggling to navigate setup, security, or user adoption?, valuable time gets wasted in troubleshooting. That's where Digisoft, your trusted certified Google Workspace Premier Partner, steps in.

    Digisoft has years of experience in setting up and managing Google Workspace. As an enthusiastic Google Workspace Authorized Partner we do application development on Google Workspace. Create mobile apps using Google appsheet on Workspace environment.

    NEED HELP

Common Google Workspace Challenges:

  • Setup and Configuration: Setting up new users, configuring email, and integrating essential services can be overwhelming.

  • Data Management and Security: Ensuring proper data backup, user access control, and robust security measures requires expertise.

  • Troubleshooting and Error Resolution: From syncing issues to application errors, technical glitches can disrupt productivity.

  • Training and User Adoption: Encouraging user adoption and maximizing the potential of Google Workspace requires effective training programs.

How Digisoft Solves Your Google Workspace Support issues:


Google Workspace Setup and Deployment

New user provisioning, email configuration, integrating essential services. We will set up Google Workspace for your organization and guidance will be given in updating the required records like SPF, MX, TXT , DKIM that are required for domain verification, to start receiving mails, To authenticate emails and for spam protection.

Google Workspace Admin Console Policy Implementation

Depending on your organization needs we will help you set up policies like mail restrictions , restrict sharing documents outside your domain,restrict users from changing their passwords from their end and many more

Security

In addition to security features like Compliance, Attachment compliance.

Data backup, user access control, robust security measures – we'll keep your data safe and compliant with industry regulations.

We offer cloud identity services for each company and help them set up context aware access to restrict or allow login only from specific IPs.

Data Migration

Data Migration guidance on a call will be given to transfer mail from existing server to Google Workspace if Data size is less than 2GB

Paid service for Data Migration is also available in which we manage migration from our end with proper mail validations


Helpdesk Support

Our support team will be available from 10AM to 7PM

Support will be provided 24/7 in case of critical issues like Mails stopped working.

In addition to Digisoft support Google support is available 24/7


Training and User Adoption

Empowering your team to leverage Google Workspace's full potential requires effective training programs. Digisoft provides comprehensive training solutions to maximize user adoption.

Google Workspace Admin Console important features will be explained once set up has been done.

Troubleshooting and Error Resolution

Syncing woes, application errors, mysterious pop-ups – our experts will diagnose and fix any technical glitch that disrupts your workflow.


Advanced Features and Integrations

Unlocking the full potential of Google Workspace? We'll help you explore advanced features and integrate seamlessly with third-party applications.

NEED HELP

How Support Works?

  • Telephonic Support: It is always better have telephonic support directly to Support Expert without any long wait and IVR, call us now take Google Workspace Support.

  • Video Call Support: At Digisoft we know that sometimes it’s just easier to have a face to face conversation in order to explain your challenge. Likewise, it’s often quick for our support team to speak with you in order to explain how things can be done better. Start a video chat and allow our support experts to escalate your problem on a face to face video call.

  • Screen Sharing: At Digisoft we don’t want you to have to create a long and complex support ticket. We want to help you at precisely the right time and place where you’re having trouble. We provide telephonic, video chat and screen sharing support to provide the very best customer service.

Why Choose Digisoft as Your Google Workspace Premier Partner?

  • Unmatched Expertise: Our team of Google Workspace certified professionals boasts in-depth knowledge and experience to tackle any challenge you throw their way.

  • Comprehensive Support: We offer a wide range of services, from initial setup and configuration to ongoing maintenance, 24/7 support, and expert user training.

  • Premier Partner Advantage: As a Google Workspace Premier Partner, we have a direct line with Google, allowing us to stay at the forefront of updates and provide you with the most up-to-date solutions.

  • Customizable Solutions: We don't believe in a one-size-fits-all approach. We tailor our support plans to your specific needs and budget.

  • Proactive Approach: We don't wait for problems to arise. We proactively monitor your environment and address potential issues before they impact your business.

  • Increased Productivity: Minimize downtime and ensure your team works seamlessly with expert support readily available.

  • Enhanced Security: Safeguard your data and ensure compliance with industry regulations through our expertise.

  • Reduced Costs: Prevent costly downtime and avoid the need for in-house IT staff with Digisoft's cost-effective support solutions.

  • Improved User Satisfaction: Empower your team to utilize Google Workspace to its full potential, leading to higher user satisfaction and increased efficiency.
NEED HELP

Who can opt for Google Workspace Business Email services?

Small Business, Medium Business and Enterprise level companies can opt for Google Workspace services, they can choose the suitable plan for their business ideally small business can opt for Google Worksapce Business Starter plan whereas medium level companies can choose Google Workspace Business

Google Workspace Support FAQs

  • My Google Workspace Account Suspended?

    Digisoft helps in activating suspended G Suite Legacy and Google Workspace accounts. If your automatic payment method fails for more than 10 days, Google suspends your Google Workspace service. In these cases you must update your payment method and pay any outstanding balance on your account.

  • Not able to renew Google Workspace Additional Storage

    Google has stopped the provision to buy additional storage on Google Workspace accounts, Digisoft assists in adding storage to specific users by upgrading the required Google Workspace accounts through partial domain licensing.

  • Not able to make Google Workspace Payment through credit card

    We assist in making all kinds of Google Workspace / G Suite payment by alternative payment methods.

  • Can’t access the Google Workspace admin account

    We help in recover Google Workspace admin account or upgrading the existing users as super user.

  • Want to transfer email data from one account to another before deleting it

    We assist in migrating email, Google drive data from one account to another.

  • Data migration from another server to Google Workspace

    We expertise in data migration from existing email server to Google Workspace, shiting all the email account to Google Workspace with zero down time.

  • Want to change Google Billing Country from one country to another.

    We assist to change Google Workspace billing country from the existing one to desired country.

  • Want to change Google Workspace Billing to from existing country to India with subsidized rates

    We help organizations to shift billing country from existing country India with India INR Google Workspace rates. The process required proof (GST certificate) of business operations in India.

  • Upgradation of Google G Suite Legacy account to Google Workspace

    We help organization to upgrade from G Suite Legacy to Google Workspace offering good rates.

  • Want Additional Storage on few Google Workspace accounts.

    We help in adding more storage in a few Google Workspace accounts by upgrading those accounts anly

  • My Google Workspace Business Starter account is suspended due to storage issues. How can I resolve this?

    If your Google Workspace Business Starter account has been suspended due to storage issues, Digisoft can help reactivate your account. Contact us for assistance.


    Storage issue Error Message:
    "We've suspended your Google Workspace Business Starter, because you haven't reduced the amount of the storage your organisation is using,If you don't take action,your subscription will be cancelled and your data will be deleted.


    Please contact support to get your subscription Unsuspended temporarily, So that you can free up or get more Storage.


    If you take no action during the unsuspension period, Your subscription will be suspended again. Alternatively, you can export all your organisation's data before the subscription is cancelled. If you have questions, contact Google workspace support.

  • My Google Workspace account is suspended due to a payment profile problem. Can you help?

    Absolutely! Digisoft can assist you in reactivating your suspended Google Workspace account caused by a payment profile issue. Contact us


    Payment Profile Problem Error Message:
    "You don't have permission to do this. You'll need edit access on this payments profile in order to complete this task. Visit the payments settings page and click 'manage payments users' to find the admin who can grant this permission to you. If you've already requested this permission, check your email to accept it. Learn more."


    Here's what we can do:

    • Diagnose the problem: Our team will identify the specific reason behind the payment profile error and guide you through the appropriate steps for resolution.
    • Facilitate communication: If necessary, we can help you communicate with Google's billing team to resolve any discrepancies or update your payment information.
    • Streamline the process: We can help expedite the reactivation process by leveraging our experience with Google Workspace billing procedures.
    • Contact us, our Google Workspace experts are readily available to help you resolve payment profile issues and get your account back up and running smoothly.

  • How can I restore a suspended Google Workspace subscription due to exceeding the pooled storage limit?

    If your Google Workspace subscription has been suspended because your organization exceeded the pooled storage limit, follow these steps to restore it:

    • Review and Manage Storage: Begin by identifying and reducing excess storage across user accounts. Consider using Google’s Admin Console to locate large files or inactive accounts using significant storage.
    • Upgrade Storage if Needed: If your organization consistently requires more storage, you may need to upgrade to a plan with higher storage or purchase additional storage licenses. Consult with Digisoft to explore options that best meet your storage needs and budget.
    • Request Reinstatement: Once the storage usage is within limits or upgraded, you can contact Google Support or Digisoft to help initiate the restoration process for your suspended subscription.
    • Prevent Future Suspensions: Regularly monitor storage usage and implement storage policies to ensure ongoing compliance with the limits of your plan.

    At Digisoft, as an authorized Google Workspace Premier Partner, we assist with storage management strategies and can guide you through the process of restoring your account. Reach out to us for support in managing your Google Workspace subscription effectively.

Google Workspace Support Form

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